Network cable

University Computer Center

Network cable
Image: pixabay.com

Online help centre

Support

Image: URZ

To support users, the URZ offers a service desk and a knowledge database to help with problems, questions and instructions.

We offer personal help at the IT Service Centre or during wifi support hours:

Current maintenance and fault messages can be found in the blog on our Wiki pages.External link

News

  1. Ready for the new semester?

    News on the training courses offered by the computer centre
    Schulungen im URZ
    Image: stock.adobe.com
  2. Innovation with ArcGis Pro

    Changes to licensing from 01.02.2025
    News Titelbild
    Image: Jens Meyer (University of Jena)
  3. Changes to e-mail accounts

    Registration from 17 February in the Outlook WebApp with FSUJENA\Kürzel. All new mailboxes in future Exchange!
    Screenshot owa
    Image: Screenshot (Ruszkiewicz)
  4. Thuringian MATLAB Day 2025

    "MathWorks" as a guest in Thuringia
    Datenanalyse und Simulation
    Image: Jan-Peter Kasper (University of Jena)
  5. eLabFTW - Electronic lab books

    New digitisation service
    Arbeiten im Labor
    Image: AdobeStock
  6. New layout for the service desk

    Successful changeover in the data centre
    Hand holding
    Image: stock.adobe.com/Dilok
All short news

Service points and information

IT Service

Eingang B, Room 1209
Ernst-Abbe-Platz 4
07743 Jena Google Maps site planExternal link

Opening hours:
Mo.-Fr. von 7:30 - 21:30 Uhr