Consultation

Consulting services

Support on applications for master's degree programmes
Consultation
Image: Christoph Worsch (University of Jena)
Notice

The Master Service Centre will be closed from 23.12.2024 to 03.01.2025. You can contact us via telephone or in person during our office hours on 19.12. for the last time this year. On 20.12. you can reach us via ticket only. Please note that emails/tickets won't be answered from 23.12.2024 to 03.01.2025.

Visit us

Tuesday, Wednesday, Thursday           2 p.m. - 3 p.m. (CET/CEST)

Universitätshauptgebaeude  
Fürstengraben 1  
Schlossgasse Entrance
Room 3.07 (3rd floor)

Call us

Tuesday, Wednesday, Thursday             10 a.m. - 11 a.m. (CET/CEST)

You can reach us at +49 3641 9 411555.

Contact us via Zoom

Tuesday, Wednesday, Thursday             3:15 p.m. - 4 p.m. (CET/CEST)

Zoom consultationExternal link

You can reach us during this time via the link above. The password is Master.

After logging in, you will see the Zoom start screen. This may be for the following reasons:

  • You logged in outside the above-mentioned consultation hours and no zoom meeting is currently taking place OR
  • You logged in during the consultation hours, but a consultation is currently taking place. You are therefore placed in the waiting room. Please note that it may take longer before you can enter the meeting, since other participants could have been placed in the waiting room before you. Participants in the waiting room then enter the meeting in the order in which they first logged in. We thank you for your patience!
Start screen Zoom

Start screen Zoom

Screenshot: K. Müller

Chat with us

Look for this chat icon at the bottom right of the screen!

Screenshot: Sophie Bartholome

Monday, Friday                            10 a.m. - 12 noon (CET/CEST)

As soon as the chat symbol appears at the bottom right of the screen, we are available to chat with you. Please note: If the symbol is not visible, the chat option is currently not available. Chatbox de

Response times can vary depending on the amount of chat inquires, esp. during the application periods. Please be assured that the next available member of the MSZ-team will process your chat request as soon as possible. 

 

Submit your query via Service Desk

Please direct your question/s (+ applicant number if available) via Service Desk. We will process your request as quickly as we can. Please note that response times can vary depending on the amount of inquires, esp. during the application periods.

www.uni-jena.de/service-mszExternal linkde

You do not know how to access the portal? Please visit the  Service Desk Portal information page to learn more.

 

Submit documents

Please use our black letterbox in the corridor next to room 3.07 or the letterbox in front of the university main building if there are access restrictions (University Post Office Universitaetshauptgebaeude / Deadline letterbox at the entrance Schlossgasse).

Postal address:
Friedrich Schiller University Jena
Master Service Centre (MSZ)
Fürstengraben 1
07743 Jena

 

The team of the Master Service Centre

  1. Wabersich, Henning Head of Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.08
    Fürstengraben 1
    07743 Jena

  2. Jähnert, Veruschka-Meike Deputy Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.02
    Fürstengraben 1
    07743 Jena

  3. Müller, Katharina Staff Member, Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.02
    Fürstengraben 1
    07743 Jena

  4. Leipe, Sebastian Tobias Staff Member, Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.02
    Fürstengraben 1
    07743 Jena