Studies

Office hours:
Please note: The Central Student Advisory Service will not be available from 21.12.2024. We will be back for you on Monday, 06.01.2025.

We offer consultations in person, by telephone, and via Zoom. You can make an appointment by calling us on +49 3641 9-411111 (Mondays to Fridays from 9:00 to 11:00) or outside these office hours on +49 3641 9-411200. You can also use our remote help desk.

Consultation hours:
Mondays, Tuesdays, Thursdays and Fridays (9:00 to 12:20), Tuesdays (14:00 to 18:00), and Wednesdays and Thursdays (14:00 to 16:00).

Video chat: To the video chat – Zoom Videochat ZeitenMondays to Fridays (12:30 to 13:00) Password ZSB2020 Data protection informationpdf, 101 kb

Opening hours:
Mondays (10:00 – 12:00)
Tuesdays (13:00 – 15:00)
Wednesdays (10:00 – 12:00)
Thursdays (13:00 – 15:00)
Fridays (10:00 – 12:00)

You can also use our remote help desk at
www.uni-jena.de/service-ssz
or send us your enquiries by post.

Telephone hours:
Mondays to Fridays
(9:00 – 11:00)

Postal address:
Friedrich-Schiller-Universität Jena
Studierenden-Service-Zentrum
07737 Jena

Office hours:
+++The Master Service Centre will be closed from 23.12.2024 to 03.01.2025. On 19 December, we will be available by telephone and for personal consultation for the last time this year. On 20.12. you can only contact us via ticket. We will be fully available for you again from 06.01.2025 onwards.+++

Telephone consultation:
Tuesday - Thursday
10 am - 11 am

Personal consultation:
Tuesday - Thursday
2 pm - 3 pm

Live chat:
mondays
10 am - 12 noon

Ticket enquiries via Service Desk at: www.uni-jena.de/service-msz

Postal address:
Friedrich Schiller University Jena
Master Service Centre (MSZ)
Fürstengraben 1
07743 Jena

Video chat: To the video chat – Zoom Videochat ZeitenTuesday - Thursday
3:15 pm - 4 pm Password Master Data protection informationpdf, 101 kb